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BenSahn
Contributor II
Message 1 of 3

virus scan fails first time

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About half the time I download a document from the web, the virus scan fails and the document will not download. When I download the document a second time, the scan works and I can download the document. Is there a fix for this problem?

2 Solutions

Accepted Solutions
krishna55
Moderator
Moderator
Message 2 of 3

Re: virus scan fails first time

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Hi @BenSahn,

Greetings from McAfee.

Kindly uninstall McAfee web advisor from control panel -> programs and features and  also delete the McAfee web advisor from c:\program files\McAfee\WebAdvisor. 

Regards,

Krishnamanikandan KS

 

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BenSahn
Contributor II
Message 3 of 3

Re: virus scan fails first time

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Thanks. Just did the uninstall and deletion. I'll see if that fixed the problem when I next download.

View solution in original post

2 Replies
krishna55
Moderator
Moderator
Message 2 of 3

Re: virus scan fails first time

Jump to solution

Hi @BenSahn,

Greetings from McAfee.

Kindly uninstall McAfee web advisor from control panel -> programs and features and  also delete the McAfee web advisor from c:\program files\McAfee\WebAdvisor. 

Regards,

Krishnamanikandan KS

 

BenSahn
Contributor II
Message 3 of 3

Re: virus scan fails first time

Jump to solution

Thanks. Just did the uninstall and deletion. I'll see if that fixed the problem when I next download.

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