Just had to do a fresh install of windows, then downloaded livesafe but noticed there is no vpn which is part of my subscription,how do I get vpn back?
Hi @angch1me
Greetings From McAfee.
Please let us know the answers for the below questions.
May I know the McAfee version and windows version?
Could you please share the screenshot of the issue.
Alternatively, You can always contact the chat support using below link for immediate assistance.
Regards,
Hari Durairaj
I have livesafe 5 devices
and McAfee total protection it still works on the phone.
if I click the download link in total protection download all it does is re download livesafe with no vpn
which is what the issue is
last time I had this issue sometime ago they gave a email download link to redownload
and it all worked fine reinstalled fine on pc & phone
windows is windows 11 pro
Hi @angch1me
Greetings from McAfee.
Kindly follow the below articles to uninstall and re-install McAfee. Please update us the outcome.
Uninstallation - How to remove McAfee products from a Windows PC
Installation - How to download and install McAfee products
Alternatively you can reach our consumer support for more information
Regards,
Hari Durairaj
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