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Ericlee
Contributor
Message 1 of 4

Tracker Remover

I just reset my laptop and now have Lifesafe.  I have tried to use the tracker remover and it just shows a spinning circle.  This has literally been going on for an afternoon and all night. I just restarted my laptop this morning and thought I'd research what exactly "tracker Remover" is. results are adamant that it does not remove temp files, which leads me to ask, exactly what does it do, and why does it just sit and spin saying it's scanning Internet Explorer? I don't even use explorer I use edge. They are two different browsers, although they are from the same company.   

3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: Tracker Remover

Hi @Ericlee 

We regret the inconvenience!

McAfee is aware of this issue and investigating this to provide a solution at the earliest. We will keep you posted once we receive further information on this.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards
Sudharsanam G

Manel68
Contributor
Message 3 of 4

Re: Tracker Remover

hace mas de tres meses que esto sucede yo lo comuniqué y todavía no lo han resuelto

Sudharsanam_G1
Moderator
Moderator
Message 4 of 4

Re: Tracker Remover

HOLA @Manel68 

¡Lamentamos las molestias!

El problema se solucionará en la próxima actualización que se lanzará el 14 de febrero.

Nota: Hemos utilizado el traductor de Google para traducir el mensaje anterior.

Saludos,
Sudharsanam G

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