Hi,
I'm not sure if this is a glitch or just a one-off. I'm running McAfee LiveSafe version 16.0 Release name 16.0.R46 an a Windows 10 Home Dell laptop. Last night I changed the firewall setting to Stealth. This morning whenever I opened a browser it would hang indefinitely and a "Program Wants Internet Access" box popped up, only it was completely blank with no buttons and there was no way to close it. I eventually had to reboot and switch the firewall settings back to Smart Access to get the Internet working again. Is this a known issue?
Hi @wixey
Greetings from McAfee.
Sorry for the inconvenience caused.
Kindly perform the below steps and check how it goes.
Remove any 3rd party Anti-Virus program installed on the machine.
Open firewall in McAfee software, make and apply changes on the firewall settings you would like to have it.
For immediate assistance, Alternatively, you can always contact chat support using the link below link or call (866-622-3911)
Regards,
Hari
Hi Hari,
Thanks for your reply. The only other anti virus program I have is Windows Security and I'm not sure if it's possible to uninstall this.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: