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NamanNarang
Contributor
Message 1 of 5

Mcaffee VPN not displayed on console

The VPN is not being displayed on console, on both my mobile and laptop. It was working fine like a month ago, but suddenly it just stopped being displyed. I have tried re-installing it and still have the same problem. Please check the problem and provide a quick solution.

4 Replies
krishna55
Moderator
Moderator
Message 2 of 5

Re: Mcaffee VPN not displayed on console

Hi @NamanNarang,

Greetings from McAfee.

Your subscription does not include VPN access. Kindly contact our customer service using the link below for subscription related queries.

McAfee Chat Support

Regards,
Krishnamanikandan KS

NamanNarang
Contributor
Message 3 of 5

Re: Mcaffee VPN not displayed on console

My subscription does include the VPN, it was working fine till the last month.

NamanNarang
Contributor
Message 4 of 5

Re: Mcaffee VPN not displayed on console

It just automatically stopped displaying the vpn, it was one of the main reasns I purchased the whole mcafee livesafe, otherwise i would have just bought the antivirus

krishna55
Moderator
Moderator
Message 5 of 5

Re: Mcaffee VPN not displayed on console

Hi @NamanNarang 

Greetings from McAfee.

Your account details shows that your subscription is from India and VPN service is not available for India location. But if your location is a different country, kindly contact consumer support to fix your subscription location issue by clicking on the link below.

McAfee Chat Support

Regards,
Krishnamanikandan KS

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