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michelle23fgh
Contributor II
Message 1 of 5

Customer Support

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When I add my phone number to request customer support, do they save my phone number? 

2 Solutions

Accepted Solutions
Hari_durairaj
Moderator
Moderator
Message 2 of 5

Re: Customer Support

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Hi @michelle23fgh 

Greetings from McAfee

We would like to inform you that the phone number will be saved for creating a service request number for tracking purpose.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Hari

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Magesh
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Customer Support

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@michelle23fgh 

It is an automated process just for tracking purposes.  Please respond back if you have any other concerns. 

Regards 
Magesh J

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4 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 5

Re: Customer Support

Jump to solution

Hi @michelle23fgh 

Greetings from McAfee

We would like to inform you that the phone number will be saved for creating a service request number for tracking purpose.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Hari

michelle23fgh
Contributor II
Message 3 of 5

Re: Customer Support

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After the problem it's resolved, will the phone number be eliminated from the system?
Magesh
McAfee Retired
McAfee Retired
Message 4 of 5

Re: Customer Support

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@michelle23fgh 

It is an automated process just for tracking purposes.  Please respond back if you have any other concerns. 

Regards 
Magesh J

DavidKreis
Contributor
Message 5 of 5

Re: Customer Support

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I have a Virs 

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