Hi,
I made payment for renewal
But I don’t know it is renewed
I am still getting renewal messages
Could you please support?
Solved! Go to Solution.
Hi @Cagdas
Greetings from McAfee.
We regret for the inconvenience caused.
McAfee wouldn't send messages for customers post renewal. However, kindly ensure McAfee software is up to date with the new expiry date after renewal.
If the McAfee software is up to date with the new expiry date then probably could be spam messages.
To recognize and report spam messages kindly click on the below link for more information.
Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.
McAfee Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Venkat
Hi @Cagdas
Greetings from McAfee.
We regret for the inconvenience caused.
McAfee wouldn't send messages for customers post renewal. However, kindly ensure McAfee software is up to date with the new expiry date after renewal.
If the McAfee software is up to date with the new expiry date then probably could be spam messages.
To recognize and report spam messages kindly click on the below link for more information.
Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.
McAfee Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Venkat
I had to reset my computer after Windows 11 downloaded automatically.
Then McAfee thought my account was a free trial.
It says it is finished. However, we have a yearly renewal account due in May.
Is my computer still protected?
many thanks
CarmelKnock
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