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Em9806
Contributor
Message 1 of 3

True Key not automating logins on internet sites

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Hi, over the past week, my True Key has stopped automating logins on all websites. I have no idea how this happened. 

Example: I try to log into Google, before True Key would automatically sign me in, but now I have to manually copy over my stored password from the True Key extension I have. 

Please can anyone help on resolving this for me? 

Thank you!

1 Solution

Accepted Solutions
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 3

Re: True Key not automating logins on internet sites

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Hi @Em9806,

Sorry for the inconvenience caused. Please try to reinstall and try logging into True Key and make sure the automatic saved login feature is enabled for all logins saved. Also let us have you reinstalled True Key recently before this issue?. Please make sure you remember your master password before uninstalling true key.

Regards,

Allwyn I

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2 Replies
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 3

Re: True Key not automating logins on internet sites

Jump to solution

Hi @Em9806,

Sorry for the inconvenience caused. Please try to reinstall and try logging into True Key and make sure the automatic saved login feature is enabled for all logins saved. Also let us have you reinstalled True Key recently before this issue?. Please make sure you remember your master password before uninstalling true key.

Regards,

Allwyn I

Em9806
Contributor
Message 3 of 3

Re: True Key not automating logins on internet sites

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Thank you, that worked! Your help is much appreciated!

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