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Foxxy1601
Contributor
Message 1 of 6

Lastpass Import not working in True Key

I am trying to import my csv file saved from lastpass.  When I add the file it says "We didn't find any items to migrate. "  I followed the instructions, expored the csv file from lastpass but it will not work. Can someone help me with this?

Also, just as a note I can open the csv file in excel and see that it did export all my websites/usernames & passwords to the file.

5 Replies
Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 6

Re: Lastpass Import not working in True Key

Hello @Foxxy1601,

We have sent you a personal message kindly check and respond, so that we can work ahead on getting this issue fixed.

Regards,

Rajiv S

AndresO
Contributor
Message 3 of 6

Re: Lastpass Import not working in True Key

Hello,

 

I'm migrating from Lastpass to True Key and I get the same issue.

Simonj88
Contributor
Message 4 of 6

Re: Lastpass Import not working in True Key

Did anybody solve this?
jds485
Contributor
Message 5 of 6

Re: Lastpass Import not working in True Key

I just tried today and had the same problem as the original poster. Does anyone have a solution to this problem?

jds485
Contributor
Message 6 of 6

Re: Lastpass Import not working in True Key

In LastPass, I had a few passwords with blank usernames. Removing those rows from the *.csv file worked for me.

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