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Sauliamt
Level 7
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Message 1 of 5

VPN Disappeared

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Hi 

I have been using the VPN service in Total Protection for several months now but it has literally just disappeared from the product. Any idea what has happened?

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Kumar_suman
Moderator
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Message 2 of 5

Re: VPN Disappeared

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Hi @Sauliamt ,

Greetings from McAfee. 

We are sorry for the inconvenience caused. We recommend you to uninstall and reinstall McAfee on your device and update us the outcome. Do share the OS details and Mcafee version details if you still facing issues post reinstallation.

Regards

Kumar

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Sauliamt
Level 7
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Re: VPN Disappeared

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Solution worked - many thanks

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Venkat_YM
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Message 4 of 5

Re: VPN Disappeared

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Hi @Sauliamt 

Greetings from McAfee.

Thanks for getting back to us.

If the above information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

You can always contact the chat support using below link for immediate assistance at anytime.

McAfee Support

Regards,
Venkat

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4 Replies
Kumar_suman
Moderator
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Message 2 of 5

Re: VPN Disappeared

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Hi @Sauliamt ,

Greetings from McAfee. 

We are sorry for the inconvenience caused. We recommend you to uninstall and reinstall McAfee on your device and update us the outcome. Do share the OS details and Mcafee version details if you still facing issues post reinstallation.

Regards

Kumar

Sauliamt
Level 7
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Message 3 of 5

Re: VPN Disappeared

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Solution worked - many thanks

Venkat_YM
Moderator
Moderator
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Message 4 of 5

Re: VPN Disappeared

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Hi @Sauliamt 

Greetings from McAfee.

Thanks for getting back to us.

If the above information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

You can always contact the chat support using below link for immediate assistance at anytime.

McAfee Support

Regards,
Venkat

Re: VPN Disappeared

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Dear McAfee. I have VPN on my phones app. But it's nowhere on my Laptops app. I've uninstalled and re-installed. But its still missing. @Kumar_suman 

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