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Roland_I
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Message 1 of 3

Remove old devices from account coverage

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After logging into my account, I find 2 old devices, a pc and a laptop.  When I click on them the only option I'm given is to reinstall the software.  There is no remove button.  How can I remove these devices.  

In addition, I see no way to add new devices for coverage.

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krishna55
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Re: Remove old devices from account coverage

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Hi @Roland_I,

We understand your concern, we request you to access the article below on how to deactivate devices from your account.

How to deactivate an existing PC's McAfee software license 

If you any issues in following up with the article, we recommend you to get in touch with our support team by accessing the link below.

McAfee Chat Support 

Thanks,
Krishnamanikandan .

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krishna55
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Message 2 of 3

Re: Remove old devices from account coverage

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Hi @Roland_I,

We understand your concern, we request you to access the article below on how to deactivate devices from your account.

How to deactivate an existing PC's McAfee software license 

If you any issues in following up with the article, we recommend you to get in touch with our support team by accessing the link below.

McAfee Chat Support 

Thanks,
Krishnamanikandan .

Re: Remove old devices from account coverage

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Chat support not working - Ive been at my computer for 5 hours now and no repose.
Just so you know I'm working with two other computers now reinstalling McAfee on one and removing it from another - I will install bitdefender its has the same 5 computers.
I will keep one subscription from McAfee for now.
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