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Alert viewer not responding

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Dear McAfee

My McAfee Total Protection alert viewer is not responding and Chromium Container Delegate is filling the memory and disk space. This has happened following a recent Windows 10 update. It is preventing me from using any internet browsers. Can you please advise how to fix this?

 

Thank you

2 Solutions

Accepted Solutions
Venkat_YM
Moderator
Moderator
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Message 2 of 43

Re: Alert viewer not responding

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Hi @MartinJBlank,

Greetings From McAfee.

Please let us know the answers for the below questions.

May I know the McAfee version and windows version?

Could you please share the screenshot of the issue.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Venkat

 

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Venkat_YM
Moderator
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Message 4 of 43

Re: Alert viewer not responding

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Hi @Ghiraldini,

Sorry for the inconvenience caused!

Kindly uninstall 3rd party Antivirus and reinstall the McAfee software.

Open McAfee and open settings go to firewall and select as recommended, if issue 
persists please let us know.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Venkat

View solution in original post

42 Replies
Venkat_YM
Moderator
Moderator
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Message 2 of 43

Re: Alert viewer not responding

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Hi @MartinJBlank,

Greetings From McAfee.

Please let us know the answers for the below questions.

May I know the McAfee version and windows version?

Could you please share the screenshot of the issue.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Venkat

 

Ghiraldini
Level 8
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Message 3 of 43

Re: Alert viewer not responding

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Hi, I'm having the same issue.

Attached are screenshots of my answers.

Thank you.Windows versionWindows versionMcAfee version 1McAfee version 1McAfee version 2McAfee version 2McAfee version 3McAfee version 3Issue - Chrome browser not loading, blank Alert in bottom right.Issue - Chrome browser not loading, blank Alert in bottom right.

Venkat_YM
Moderator
Moderator
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Message 4 of 43

Re: Alert viewer not responding

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Hi @Ghiraldini,

Sorry for the inconvenience caused!

Kindly uninstall 3rd party Antivirus and reinstall the McAfee software.

Open McAfee and open settings go to firewall and select as recommended, if issue 
persists please let us know.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Venkat

Ghiraldini
Level 8
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Message 5 of 43

Re: Alert viewer not responding

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Hi,

I don't have any 3rd party antivirus installed. Only McAfee.

Mlindos
Level 8
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Message 6 of 43

Re: Alert viewer not responding

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This problem has been reported by more than 20 people in the last 3 days. my post was closed by a moderator without a resolution. I also no not have any 3rd party anti virus software, the alert viewer does not work, which leads to other complications with memory, CPU and disk consumption my Mcafee.

 

My subscription ends in a 2 months and after this type of support I think I'll go elsewhere

Ghiraldini
Level 8
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Message 7 of 43

Re: Alert viewer not responding

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Since I didn't receive anything else from support, I just uninstalled and reinstalled McAfee.

Seems to be working for now.

Bob3
Level 8
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Message 8 of 43

Re: Alert viewer not responding

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Seriously? We have to uninstall/reinstall to fix something they broke?
Venkat_YM
Moderator
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Message 9 of 43

Re: Alert viewer not responding

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Hi @Mlindos @Bob3 

Greetings from McAfee.

Sorry for the inconvenience caused.

We would like to inform that McAfee aware of this issue and working towards the resolution.

Regards,
Venkat

_j_
Level 8
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Message 10 of 43

Re: Alert viewer not responding

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I discuss in another post uninstalling and running the MCRP tool before reinstalling.  This appears to have worked for me.

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