Yes, the blank Security Center UI is back as a result of one of the McAfee auto-updates since mid May 2012 (Windows 7 Pro x64 SP1, IE 9.06 [via Microsoft auto updates] with up-to-date updates for both).
I discovered the blank UI today, and it was not the case 10 days ago. I have not messed with fonts, or other changes to sys config other than daily email, internet, and application use might make. MVT reported no problems. Since I can't see the security center UI, I can't get the pane with all the McAfee module version numbers.
The last time I "fixed" this problem it took a complete uninstall of the OS, reformat HD, two "clean install" passes from the Win 7 update disk, re-do all Windows Auto updates, and re-install all apps including McAfee from scratch. Fine just before moving all my apps to make this my main machine (as it is now). There is no way I am going to do that again to fix a bug that is clearly an issue between McAfee and IE 9 (i.e. Microsoft). It is time these two companies get together, sort out the problem and provide an fix ASAP! (Of course that would mean they are professionals who actually care about customer post-sales experience, which to this point I see very little evidence of. Merely leaving it to users to come up with a bunch of "sometimes works" fixes and workarounds is not a serious, customer-centric professional approach to fixing this problem that first appeared with Vista about 4 years ago.
COME ON MCAFEE - GET YOUR ACT TOGETHER!
Strange noone else reports this will ask tha techs if they have seen this.
I assume an uninstall reinstall of mcafee has not been tried yet?
ie
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
reboot and run
http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe
reinstall mcafee
All the mods run ie9 and we have no issues with blank screens It shows up when one loads a new beta OS but that is not your case will ask and get back to you
Branched to a new thread as the old one was over a year old - this is a new issue now.
Message was edited by: Ex_Brit on 27/05/12 6:24:45 EDT AMPeacekeeper wrote:
Strange noone else reports this will ask tha techs if they have seen this.
I assume an uninstall reinstall of mcafee has not been tried yet?
ie
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101331
reboot and run
http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.e xe
reinstall mcafee
All the mods run ie9 and we have no issues with blank screens It shows up when one loads a new beta OS but that is not your case will ask and get back to you
Yes, I have uninstalled / re-installed via the procedures I posted in https://community.mcafee.com/message/241592#241592.
It made the problem worse because before I did that, I had the green checkmarks at the left in the pull-down bars, but no text. Now I don't even have the check marks.
wmc
Please continue with this thread: https://community.mcafee.com/thread/45729?start=0&tstart=0
Locking this one.
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