cj.young;533654]I have McAfee 3-User McAfee VirusScan Plus (VirusScan 13) installed on my PC, however at the moment I am unable to access VirusScan. Whenever I click ‘Scan’ on McAfee SecurityCenter it just reloads the home page. I can still run scheduled scans but I’m unable to run a manual scan or remove potentially unwanted programs. Any help would be much appreciated
This problem is beacuse of Internet Explorer. I'll give you some symptoms please check it out.
Open-> Security Center->Click on Advanced menu-> Click on option Restore.
This will return an internet explorer error.
Another symptom will be APPLY
button in advanced configuration options of Virus Scan will be graded out.
Try the below tool
Download IERegFix.bat and save it to your desktop:http://download.mcafee.com/products/licensed/cust_support_patches/IERegFix.bat
Locate IERegFix.bat on your desktop and double-click to launch.
Once launched, you will be presented with press any key to continue. To execute, press any key on your keyboard.
If this doesn't work. reinstall your internet explorer.