I read in another thread that this is a customer service problem but for me I believe its technical.
I have tried everything to register this software ( I downloaded from a CD purchased at Costco) and nothing works.
I right click the M and select product setup and nothing happens, no redirect, no screen pops up, nothing.
Then when I try to manually update my software, a balloon pops up telling me that I can get automatic updates if I register the software so I select the option to register and the balloon disappears and then nothing happens, no screen pops up for me to register on.
Then I clicked on the contact us link and a window opens and there is a link to register my software but when I fill out the form I have to select a product but my product which is Internet Security 2009 is not listed as an option! Does anyone have any advice for me?
I really don't want to use the internet chat because when I had a problem installing, it took me 4 chat sessions before someone finally told me about the uninstall tool I had to download and was a huge waste of my time!
Thanks!