×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
St16
Contributor
Message 1 of 2

Public network Wifi not working

Jump to solution

I recently subscribed to McAfee Total Protection. However, I can no longer log into the public network Wifi at work. The Wifi at my home works just fine. I think it may have to do with the McAfee VPN not allowing the public network but I do not know. I turned off the McAfee firewall but it still does not work. How do I resolve this?

1 Solution

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Public network Wifi not working

Jump to solution

Hi @St16 

Greetings from McAfee.

We deeply regret for the inconvenience caused.

Kindly perform the below steps and check how it goes.

  • Ensure windows updates and McAfee updates are up to date.
  • Remove any third-party anti-virus or VPN products on the device.
  • Check turning-off the VPN. If it allows public Wi-Fi network, then re-install the McAfee software.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

View solution in original post

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Public network Wifi not working

Jump to solution

Hi @St16 

Greetings from McAfee.

We deeply regret for the inconvenience caused.

Kindly perform the below steps and check how it goes.

  • Ensure windows updates and McAfee updates are up to date.
  • Remove any third-party anti-virus or VPN products on the device.
  • Check turning-off the VPN. If it allows public Wi-Fi network, then re-install the McAfee software.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community