I have a HP laptop with windows 8.1
Recently McAfee has said that I need to enable firewall but I am unable to open the Security Centre. I assume you need to to start firewall. How do I open the Secruity Centre...
Thanks a lot!
click on the Mcafee shield in the bottom right hand corner of the taskbar. If not there click on the McAfee Security center icon on the desktop.
That said if it is there and will not open try running the MVT tool (Virtual Technician) here
note the session number and call support if the tool does not fix the issue
That all said you will probably be asked to reinstall the product but best let support decide that.
All this supposes you do not have another firewall or antivirus installed or any product with real-time scanning present.
Thanks a lot Peacekeeper this has helped however one problem was not solved and the Security Centre still doesn't open. What do you think I should do now....
But thank you so much for your help, again!
What have you done so far did you uninstall / reinstall?
If you tried all call support and if initial call unsatisfactory ask for an escalation.
If you have already contacted support please share the service request number. Kindly follow me if you haven't contacted support yet, so that I may send you a Private Message.
Just a quick question, what version of McAfee are you using?
Have you tried accessing McAfee Security Center through the program files? Start>all program>McAfee>Security center
There could be a number of reasons why the McAfee Security Center does not open:
1. Conflicting program
2. You are infected
3. Bad installation of McAfee
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