Hello,
I recently bought one-year subscription (McAfee Total protection) for my Sony Vaio PC, but as it seems it does not work properly. I tried reinstalling it, and everything, but in the end I still get only a blankwindow. I would love if you can help me.
Tatjana
Message was edited by: tataneva on 11/22/12 5:45:41 AM CSTWhat operating system and service pack and what version of Internet Explorer is instlled Tatjana? This document may be of assistance to you, particluarly the 'solution 1': https://community.mcafee.com/docs/DOC-3000
I have Windows 7 Home premium Service pack 1, and the internet explorer is version 9.
The document you sent me, when I try to open the solutions it says error.
I'll clarify it for you then. This is what solution 1 states word for word......
Solution 1
If McAfee SecurityCenter displays a blank screen, it may be caused by an incorrect registry key that references jscript.
Download, unzip, and then Run as administrator the script that fixes this.
I followed the steps you suggested to me, but I still have the same problem. Any other suggestion?
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