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Splooge
Former Member
Message 1 of 4

McAfee will not scan and keeps turning off

I went to open my McAfee after restoring my computer, so that I could do a scan and see if there were any viruses. It keeps on telling me that my Real-Time Scanning is turned off, so I go to turn on, and it turns off again and again and again. I cannot manage to get it to stay on. The one time that I did, I went to do a scan and it keeps saying that an error occured and it tells me to go back and try to run the scan again. So I did that a couple times, and it kept happening, then the Real-Time Scanning turned off again. I don't know how to get it to work!! HELP!!!!

3 Replies
CopyRon
Former Member
Message 2 of 4

Re: McAfee will not scan and keeps turning off

Try this:

Right click on the red M by your clock and choose check for updates.

Let it update and try to scan.

PrakashMcAfee
Contributor III
Message 3 of 4

Re: McAfee will not scan and keeps turning off

Hi,

      Since you done the system restore .The Dat file of McAfee might not be updated properly So, please try to run the McAfee Virtual Technician  to fix the issue use the following link to run the program.

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Regards,

Prakash A.

Dinz
Former Member
Message 4 of 4

Re: McAfee will not scan and keeps turning off

Hello splooge,

Could you please let us know if you are able to scan the computer using McAfee ??

Regards,

Dinesh K

McAfee Online Community Moderator

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