×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kelly
Former Member
Message 1 of 3

Help Please

I just reinstalled a newer version of Mcafee on my Dell laptop, but whenever I attempt to click on it (or do anything with it) it will not do anything. If anyone has a solution please let me know. Thanks.

2 Replies
exbrit
MVP
MVP
Message 2 of 3

Re: Help Please

Is your system up to date?  What operating system and service pack are you using and what version of Internet explorer is installed (whether or not you use it)?

Were there any warnings posted?

It's possible, especially if this was an upgrade from a previous installation, that it corrupted somehow.

Try uninstalling anything 'McAfee' via Control Panel > Programs > Uninstall a Program (Add or Remove in XP)

Then run the MCPR cleanup tool and reboot.

Reinstall from your online account.

.

Message was edited by: Ex_Brit on 22/03/13 1:15:04 EDT PM
karthiks
Former Member
Message 3 of 3

Re: Help Please

Kelly,

After following Peter’s suggestions if still you have problem accessing the McAfee then kindly check if you are able to access McAfee in a different Login User. 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community