×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
asmg48
Contributor
Message 1 of 2

Excluded file not excluded

Montly I have the need to download a program for work. And every time McAfee Security Center flags that program as dangerous. I found the way to supposedly  exclude it from analysis but it keeps preventing the program from running.

How this works? How can this be accomplished?

Thanks for your help.

1 Reply
selvan
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Excluded file not excluded

Hi

Please check the reputation of the file in question with the help of VirusTotal (www.virustotal.com). This will give us an idea whether the file is really malicious or incorrectly detected by McAfee.

We should be able to make a move after you post the result of VirusTotal Scan.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community