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Janis26
Contributor
Message 1 of 3
‎04-14-2023 02:12 AM

refund

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Hi there,

it's impossible to contact Your Costumer service via phone from Latvia, so I'll try here.
I would like to get refund for my autorenewal, because in our household we already have one active Mcafee product which I can use when my subscription will no longer cover my device. I just simply forgot that autorenewal takes off  my money one month earlier.
So can this, please, be solved?
2 people had this problem.
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Hari_durairaj
Moderator
Moderator
Message 2 of 3
‎04-14-2023 04:20 AM

Re: refund

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Hi @Janis26   

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari Durairaj

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Hari_durairaj
Moderator
Moderator
Message 2 of 3
‎04-14-2023 04:20 AM

Re: refund

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Hi @Janis26   

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari Durairaj

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Ilze
Contributor II
Message 3 of 3
‎05-26-2023 01:10 PM

Re: refund

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I call number 00 44 20 79490107 to get refund (this number I found it in this support community). The duration of the call was approximately 25 min and cost me 5 euros (from Latvia to UK). I recommend to prepare the invoice number before the call.

 

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