Hi @logan55
Greetings from McAfee.
Sorry for the inconvenience caused.
We would request you to help us with the below details to assist you further with the issue.
- Operating system and its version
- McAfee version
Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.
McAfee Support
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Venkat