I didn't realise that auto-renewal was switched on, so renewed manually for £59.99. The auto renewal has also gone out of my account (£89.99 for the same time period. Rip off!) And now I see the same product on offer for £31.99! So I'd like my two higher figures refunding and will buy at £31.99, but I cannot find a real person, email, livechat, anything for help other than vague support pages which do not help my situation. Any advice/ pointers, please? Can't afford to lose this money. Cheers
Solved! Go to Solution.
McAfee Consumer products refund policy (TS102153)
You can also contact Customer Service through the McAfee Consumer Support Portal.
Generally you can negotiate for a reduced price.
Via Phone being the quickest/Online Chat next best.
Hope this helps....
McAfee Consumer products refund policy (TS102153)
You can also contact Customer Service through the McAfee Consumer Support Portal.
Generally you can negotiate for a reduced price.
Via Phone being the quickest/Online Chat next best.
Hope this helps....
Thank you! I'm very grateful that you took the time to post the link. No idea why I couldn't find this before. I have now sorted it via chat, got both amounts refunded and bought a cheaper McAfee security package
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