Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 3

Smartphone lockes after unlock

hi, my smartphone got locked by maAfee. After the phone got locked, I received a mail with the 6-digit PIN code to unlock the phone again. When I type in this PIN code, the phone unlocks, but as soon as I tab the display or after a couple of seconds the phone is locked again.

I did this cycle now a couple of times. Always the same. 

The PIN code is correct. If I type in an incorrect code, I get a message that I have 9 more tries.

Anyone has similar experience and a way out of this?

I have an Samsung Galaxy S6 

Thanks in advance.

2 Replies
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Smartphone lockes after unlock

Hi @helpless_Joe

We are sorry for the inconvenience caused. Kindly follow the article and update us the out come. Also try to reboot the device and enter the mobile security pin to unlock the device. Kindly let us know if you face any difficulties.

Thanks & Regards,
Bharanidharan S



Message 3 of 3

Re: Smartphone lockes after unlock

  1. Unlock Locked Android without Losing data Using Android Unlock [HOT!] Android Unlock is regarded …
  2. Unlock Locked Android Phone With Safe Mode - without Losing Data. This is maybe the simplest …
  1. Unlock Android Password with ADB Mode - with No Loss of Data. ADB commands can remove …
  1. Unlock Your Locked Android Device via Android Device Manager without Losing Data
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community