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Former Member
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Message 1 of 3

OTP Verification Code

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I am in the UK and have recently purchased McAfee Total Protection for 5 devices. I have successfully managed to input 2 mobile numbers in ID Theft Protection. However, a 3rd identical mobile on same network is not receiving the OTP Verification Code. I've even had my service provider send me a replacement SIM thinking that this may have been the issue. Still no joy. Seems a lot of people are experiencing the same issue. 

All other 2-step verifications are getting through. Just not the one from McAfee.

 

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Former Member
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Message 3 of 3

Re: OTP Verification Code

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@Nagesh_G Thanks. I look forward to a speedy fix.

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Nagesh_G
Moderator
Moderator
Message 2 of 3

Re: OTP Verification Code

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Hi @Former Member ,

We sincerely regret the inconvenience caused, mcafee is aware of the issue we are currently working on this , once the issue is fixed we will update you . 

Regards

Nagesh G

Former Member
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Message 3 of 3

Re: OTP Verification Code

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@Nagesh_G Thanks. I look forward to a speedy fix.

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