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LiveSafe version 7 update - cannot log in to app


I got a message to update LiveSafe to version 7 of the mobile app for upgraded protection. After updating, I cannot open the app. The loading icon (the circle spinning thing) just keeps spinning and nothing happens. This has been going on for more than 45 minutes.

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Re: LiveSafe version 7 update - cannot log in to app

Hi @Antonia56

Please uninstall and re-install the application from the play store and check the issue status. If issue persist please share us the screen shot of the page displayed.

Thanks & Regards
Bharanidharan S


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