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GRIFFY
Contributor
Message 1 of 4

Install Livesafe to Samsung SM-T800

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Trying to download Livesafe app to my Samsung SM-T800 tablet with 6.0.1 o/s but play store says the app is no longer compatible with my device

1 Solution

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Madhan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: Install Livesafe to Samsung SM-T800

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Hello @GRIFFY 

We are sorry to inform you that McAfee Mobile Security is not compatible with Android-6. Please check if you have the option to upgrade to Android 7 or higher and then try to install McAfee. If you need any assistance to upgrade Android, please contact you product manufacturer.

Please access the below McAfee Article that has more info on requirements for installing McAfee Mobile Security,

Minimum system requirements for McAfee Mobile Security

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

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3 Replies
Help_Everyone
Reliable Contributor
Reliable Contributor
Message 2 of 4

Re: Install Livesafe to Samsung SM-T800

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It's not compatible with android 6

Madhan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: Install Livesafe to Samsung SM-T800

Jump to solution

Hello @GRIFFY 

We are sorry to inform you that McAfee Mobile Security is not compatible with Android-6. Please check if you have the option to upgrade to Android 7 or higher and then try to install McAfee. If you need any assistance to upgrade Android, please contact you product manufacturer.

Please access the below McAfee Article that has more info on requirements for installing McAfee Mobile Security,

Minimum system requirements for McAfee Mobile Security

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

toni_tomato
Contributor
Message 4 of 4

Re: Install Livesafe to Samsung SM-T800

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have the same problem.
My LiveSave subscription is expired and so I installed a fresh copy. For these reason I deleted the old McAfee Mobile Security from the Samsung TM-800 Tablet, with Android 6.01, too. Unfortunately, now the new version can no longer be installed. And now? Where can I find the old app?

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