Running Android 8 on Samsung S7 McAfee 5.4.0.398 drains battery as I sit and watch. This has only occurred in the last few days. HELP!!!
4 hours later now it is overloading my processor!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Solved! Go to Solution.
Hi @Gananoqueee
We are sorry that McAfee Mobile Security is draining the phone's battery in the last few days.
Can you check if you've installed any Apps in the last few days that's draining the battery?
Please uninstall the app by following How to Uninstall McAfee Mobile Security article. Then reinstall the app by following the instructions in the article How to install McAfee Consumer products
Let us know if these steps resolves the issue.
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate
Hi @Gananoqueee
We are sorry that McAfee Mobile Security is draining the phone's battery in the last few days.
Can you check if you've installed any Apps in the last few days that's draining the battery?
Please uninstall the app by following How to Uninstall McAfee Mobile Security article. Then reinstall the app by following the instructions in the article How to install McAfee Consumer products
Let us know if these steps resolves the issue.
Regards,
Madhan M
If this information was helpful in any way or answered your question, please mark it as the Accepted Solution and give Kudos if appropriate
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: