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aspi27
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unsuccesful Installation on MacBook Air with Monterey 12.4

I'm trying to install McAfee Total Protection Version 4.13.0 on a MacBook Air with Intel i3 running MacOS Monterey 12.4

The installation seems to be succesful according to the description, but I'm constantly getting error messages that McAFee LiveSafe stopped unexpected.

If I restart the Program the error message apears after a few seconds.

After a few restarts I'm able to open the console and it tells me that the real time scan function is off (wss.gs (null), but it won^t let me activate it. If I click on it to change settings nothing happens (if I click on Firewall a set-up window opens)

Thank you

 

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Kumar_suman
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Re: unsuccesful Installation on MacBook Air with Monterey 12.4

Hi @aspi27 ,

Greetings from McAfee.

Kindly follow the below article to fix the issue.

McAfee LiveSafe crashes or quits unexpectedly on M1 Apple silicon devices

Regards,

Kumar

 

aspi27
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Re: unsuccesful Installation on MacBook Air with Monterey 12.4

Hello Kumar

thank you for your advise. the device I'm having problem with is not with M1 but with Intel processor. So I think it has nothing to do with Rosetta
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