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AndreasLiolis
Contributor
Message 1 of 2

keep being quarantined

I am writing in order to inform you about a problem I have.I have McAfee LiveSafe installed on my pc .I would like my programme or a file of mine to get excepted for antivirus scan.I have repeatedly tried to add it as en exception of firewall but the exe files keep being quarantined. Please, send me some instructions ,at your earliest convinience,if possible.

1 Reply
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 2

Re: keep being quarantined

Hi @AndreasLiolis,

We understand your concern, we kindly request you to access the article below on how to exclude a file from McAfee virus scan to know more about the issue.

How to exclude files from virus scans on Windows 

Please follow the instruction from the article and if you continue to face any issues kindly reach our support team to assist you,

McAfee Chat Support 

Thanks,
Avinash.

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