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hayanajen
Contributor
Message 1 of 2

McAfee removed from Mac but still tries to update and fails

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Hi; I have BT-Virus Protect, which includes McAfee.

I tried to remove it, which seemed to go to plan, but it still tries to update - I get "McAfee Notification; BT Virus Protect; Error while installing updates".

Any ideas how I can stop this please https://9apps.ooo/?

So far McAfee have send me to BT and BT have sent me to Apple, but I can't see how they might help?

1 Solution

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Hari_durairaj
Moderator
Moderator
Message 2 of 2

Re: McAfee removed from Mac but still tries to update and fails

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Hi @hayanajen 

We regret for the inconvenience!

Kindly let us know the following to assist you better:

  1. Check for any third party software is conflicting with McAfee
  2. Please make sure that all Mac updates are installed
  3. Operating system version:
  4. McAfee Version:

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Hari

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1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2

Re: McAfee removed from Mac but still tries to update and fails

Jump to solution

Hi @hayanajen 

We regret for the inconvenience!

Kindly let us know the following to assist you better:

  1. Check for any third party software is conflicting with McAfee
  2. Please make sure that all Mac updates are installed
  3. Operating system version:
  4. McAfee Version:

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Hari

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