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Millerf1
Contributor II
Message 1 of 5

Is this quality software? Not

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Problem reports: on the new Ventura I cannot get the scan to work and the console halts repeatedly.  Apple suggested using Safe mode to run the scan.  That worked.

Something in background is interfering with the normal mode(not safe) scans.

1.  It says the "Vshieldtaskmanager" does not have full access and it does but it does.

2. The history says there are scans but the scans were failures and never finished.

"No response from scanners"

3.  The tech line could only recommend a reinstall which did not fix the problem.

1 Solution

Accepted Solutions
Millerf1
Contributor II
Message 4 of 5

Re: Is this quality software? Not

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After waiting for updates to McAfee and MAC and waiting a week, I completely removed

McAfee and reinstalled.  Still had one failure of the scanner; took the WIFI down and 

enabled one of the McAfee items that the instructions missed.  Have had two good 

scans and no Console aborts so it appears the problems are now fixed.  They seem 

to have gotten things working again.

View solution in original post

4 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 5

Re: Is this quality software? Not

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Hi @Millerf1 

We regret for the inconvenience!

Kindly revoke all the permissions and provide full disk access again using the below article.

How to grant Full Disk Access to McAfee software on macOS

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

Millerf1
Contributor II
Message 3 of 5

Re: Is this quality software? Not

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Several would not turn off.  Several non-McAfee items will have to 

be turned on again.  Like the microsoft updater.

That did nothing to fix the scan stopping; it still stopped:

"Scanning stopped.  No response from scanners"

Millerf1
Contributor II
Message 4 of 5

Re: Is this quality software? Not

Jump to solution

After waiting for updates to McAfee and MAC and waiting a week, I completely removed

McAfee and reinstalled.  Still had one failure of the scanner; took the WIFI down and 

enabled one of the McAfee items that the instructions missed.  Have had two good 

scans and no Console aborts so it appears the problems are now fixed.  They seem 

to have gotten things working again.

GaneshR
Moderator
Moderator
Message 5 of 5

Re: Is this quality software? Not

Jump to solution

Hi @Millerf1 

Thanks for the update. Since there was a recent McAfee update rolled out, most of the issue are fixed. 

Alternatively you can reach chat support for any queries

McAfee Consumer Support

Regards

Ganesh Raju R

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