Firewall will not turn on MacOS Ventura 13.0.1

[Cindy2]

I have just installed McAfee total protection on my mac running Ventura 13.0.1. There is a red exclamation mark saying AT RISK, and Turn on Firewall. When I click the Turn on button there is a brief progress animation, and the screen returns to the Turn on Firewall screen. In the McAfee Firewall settings in Network Connections I switched the Firewall switch to on and changed the Type field from Private to Home or Work. This did not work.

In System Settings>Privacy & Security>Full Disk Access I have allowed fmpd, McAfee Network Extension, VShieldScanManager and VShieldScanner and this has not worked.

I have uninstalled and reinstalled the Mcafee app and nothing has worked.

Is there something I'm missing? I've also noticed that my mac keeps disappearing from the list of devices on the McAfee app home screen. 

[Kumar_suman · Accepted solution]

Hi @Cindy2 ,

Greetings from McAfee.

Do let us know if you have allowed the below permission.

Apple Icon>>system preferences>>security and privacy

In the Security and Privacy dialog:

1. Make sure that the General tab is selected.
2. If prompted, click the lock to make changes and type your macOS administrator credentials.
3. Make sure that App Store and identified developers is selected.
4. Click Allow if you see the message: System software from application "McAfeeSystemExtensions" was blocked from loading.

If you still facing issues, feel free to reach our consumer support team by accessing the link.

Best regards,

Kumar

[Cindy2 · Accepted solution]

Thanks - that did the trick!

[Lavender2]

I had this problem too and the solution worked for me.  

Thank you.

[theonlyjedi]

I'm having this exact issue and the solution posted did not work for me for some reason.  

Anything else I should try.

Thank you