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Matsu
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Message 1 of 3
‎11-08-2022 08:03 AM

Firewall and RealTime scanning not turning on

Hi everyone, 

I have recently updated my mcafee subscription and reinstalled all software. After turning on everything and setting it all up, I now (a week later) found out that my firewall and realtime scanning have been turned off and it won't allow me to turn It back on. 

Note that I've had this problem in the past, before I renewed my subscription and reinstalled mcafee. 
I am currently using macOS Big Sur version 11.7. 
Any answers would be great!

Thanks, 
Mats

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Matsu
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Message 2 of 3
‎11-08-2022 08:53 AM

Re: Firewall and RealTime scanning not turning on

A quick follow up here,

I just restarted my Mac, and now it says that everything is up and running just fine. 
I don't know if I should worry about it or not. 

Thanks for taking the time to help. 

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Edward_Franso
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Message 3 of 3
‎11-08-2022 08:54 AM

Re: Firewall and RealTime scanning not turning on

Hi @Matsu 

Greetings from McAfee.

We are sorry for the inconvenience caused we request you to contact our McAfee consumer support using the below link.

McAfee Chat Support

Regards,
Edward Franso

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