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janahirnerova
Contributor
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Message 1 of 3

support website is blank

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Hi,

I noticed many people had this problem, the customer support page is blank and I would like to contact somebody about refund.

Thank you.

1 Solution

Accepted Solutions

Re: support website is blank

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Hi @janahirnerova 

We regret for the inconvenience!

Kindly let us know the following to understand the issue better:

  1. Operating System Version
  2. Browser version
  3. Have you tried on alternate browser
  4. Is windows up to date
  5. Screenshot of blank page

 Alternatively, you can reach our support team via chat services from below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate

Regards,
Hari

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2 Replies

Re: support website is blank

Jump to solution

Hi @janahirnerova 

We regret for the inconvenience!

Kindly let us know the following to understand the issue better:

  1. Operating System Version
  2. Browser version
  3. Have you tried on alternate browser
  4. Is windows up to date
  5. Screenshot of blank page

 Alternatively, you can reach our support team via chat services from below link.

McAfee Consumer Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate

Regards,
Hari

xin8068844519
Contributor III
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Message 3 of 3

Re: support website is blank

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You can try to change the network device. Sometimes it happen because of bad ip

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