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adsouza
Contributor
Message 1 of 4

quick scan

quick scan works  on one HP laptop but not my second HP laptop.  It starts but goes nowhere - even after an hour of the 'WHEEL' turning

3 Replies
Former Member
Not applicable
Message 2 of 4

Re: quick scan

You can see the status of the scan on the log file:

c:\ProgramData\McAfee\Endpoint Security\Logs\OnDemandScan_Activity.log

Something similar happened to me once

The problem was a symbolink link that was causing a loop on the scanning process.

 

 

RagothKarnan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: quick scan

@Former Member The suggestion you posted which is related to endpoint security. Its a corporate product.

@adsouza Please let us know the name of McAfee product and version installed on your computer.

Regards
Ragoth Karnan

Former Member
Not applicable
Message 4 of 4

Re: quick scan

We are using ENS 10.5.4.4241

 

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