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vachamonic
Former Member
Message 1 of 7

how come scanning my computer takes more than 6hrs?????

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since I,ve been trying to get in touch wiht mcaffee service client, no one seen to be able to answer me on that.  I installed the McAffee antivirus Plus 2012 last week, and my computer runs very low

PLEASe help me someone

1 Solution

Accepted Solutions
tyomni
Former Member
Message 3 of 7

Re: how come scanning my computer takes more than 6hrs?????

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And/or if Your pc meats all requirements check whether You are having problems with hdd or not. I had such problem when my hdd went off with bad sectors, scanning was lasting more than 9 hours on my 255 gb hdd.

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6 Replies
lakshmanans
Reliable Contributor
Reliable Contributor
Message 2 of 7

Re: how come scanning my computer takes more than 6hrs?????

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Dear Vachamonic,

Does your computer meets all the requirements to install the McAfee Antivirus Plus 2012( RAM, Hard Disk Space, OS patches,Processor etc)..... ?

Also the time taken to complete the scan is depends on the AMount of DATA stored in your hard disk ( The scanning time must varries depents on the DATA size)

tyomni
Former Member
Message 3 of 7

Re: how come scanning my computer takes more than 6hrs?????

Jump to solution

And/or if Your pc meats all requirements check whether You are having problems with hdd or not. I had such problem when my hdd went off with bad sectors, scanning was lasting more than 9 hours on my 255 gb hdd.

vachamonic
Former Member
Message 4 of 7

Re: how come scanning my computer takes more than 6hrs?????

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hi again, where do I see How much data I have? and I even took out from the scan, my photos and my Itune music which is where I have the most data.

I also installed the virtual technician and this option gives me some errors that seems not to be repaired since its always there,

but thinking about it,  I should of stick with Microsoft security essentials at least they came up with repairs.  But my husband wanted to pay so I could get more security and no more virus or problems with the cumputer.

anyway, here I get answer on the blog, thank you by the way,

lakshmanans
Reliable Contributor
Reliable Contributor
Message 5 of 7

Re: how come scanning my computer takes more than 6hrs?????

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Hi Vachamonic,

Better you can contact the McAfee technical support  else wait for some other replies from moderatorr or product specialist because i heve less knowledge on Home products ....

vachamonic
Former Member
Message 6 of 7

Re: how come scanning my computer takes more than 6hrs?????

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thank you again Lakshmanan, but I cant talk to them the phone number is not ok....do you have the good number to give me to contact them and talk to a real person???

thank you, best regards

Monic (alias vachamonic)

thecreator
Contributor II
Message 7 of 7

Re: how come scanning my computer takes more than 6hrs?????

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vachamonic wrote:

thank you again Lakshmanan, but I cant talk to them the phone number is not ok....do you have the good number to give me to contact them and talk to a real person???

thank you, best regards

Monic (alias vachamonic)

Hi monic,

     Up at the top of this  webpage, it saids McAfee Support. Highlight it and click on the Drop down Window, Home and Home Office Support. In the next Window, click on Go get Techinical Support. and take it from there.

     You mentioned Microsoft Security Essentials. It should not been installed, If McAfee is installed.

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