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BillChan
Contributor
Message 1 of 5

Unbale to update

I've selecting update to my mcafee and it is not working for many times.

Please help.

 

Attached is the picture of update

4 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 5

Re: Unbale to update

Hi @BillChan 

Greetings From McAfee.

Please let us know the answers for the below questions.

May I know the McAfee version and windows version?

Could you please share the screenshot of the issue.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Hari Durairaj

BillChan
Contributor
Message 3 of 5

Re: Unbale to update

It is on my MacOS version 12.3.1 (21E258)

I click on update and it is not updating at all.

 

It is annoying that the pop up come up every day.

Hari_durairaj
Moderator
Moderator
Message 4 of 5

Re: Unbale to update

Hi @BillChan 

Greetings From McAfee.

Sorry for the inconvenience caused.

McAfee is aware of the issue and working towards the resolution. We will keep you update once the issue gets resolved.

Regards,
Hari Durairaj

BillChan
Contributor
Message 5 of 5

Re: Unbale to update

What is the target to have this resolved? it had been like this for months.

 

Can have workaround to manually update? 

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