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FrankyVally
Contributor
Message 1 of 2
‎02-03-2023 01:29 PM

Unable to update email address in my account.

Hi,

I have been a customer for a couple of years and now I have to change my email address on my account.  It completes and I receive an email saying it is done, but each time I log back, I have to use my old email address and in my profile, it is not updated.

 

How can I fix this issue?

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Edward_Franso
Moderator
Moderator
Message 2 of 2
‎02-03-2023 01:51 PM

Re: Unable to update email address in my account.

Hi @FrankyVally 

Greetings from McAfee.

We are sorry for the inconvenience caused; we request you to contact our McAfee consumer support using the below link.

McAfee Chat Support request

Regards,
Edward Franso

 

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