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Moonie08
Contributor
Message 1 of 2
‎10-10-2022 07:58 PM

Unable to add mobile phone in Identity Protection or in Phone verification- Mobile App

Tried adding phone numbers or just use it for a phone verification but no OTPs were received via phone number. Already used (+63) and just using 10 numbers but still not receiving anything. I'm using the McAfee mobile app. 

 

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Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎10-10-2022 11:35 PM

Re: Unable to add mobile phone in Identity Protection or in Phone verification- Mobile App

Hi @Moonie08 

Greetings from McAfee

Kindly provide us the screenshot , operating system and McAfee version to investigate the issue or we recommend that you contact our consumer chat support using below link

McAfee Consumer Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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