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afinn250
Contributor
Message 1 of 2
‎11-02-2022 08:35 AM

Turn off McAfee Anti-Spam in Outlook. McAfee is not installed on pc. Please help

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Turn off McAfee Anti-Spam in Outlook. McAfee is not installed on pc. Please help!

I use MS Outlook and cannot turn off McAfee Anti-Spam. I have tried turning it off from add-ins but there is no option for McAfee. Also, i dont have McAfee installed on my machine. 

 

Please help as a lot of emails are going to McAfee spam

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Edward_Franso
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Message 2 of 2
‎11-02-2022 11:06 AM

Re: Turn off McAfee Anti-Spam in Outlook. McAfee is not installed on pc. Please help

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Hi  @afinn250 

Greetings from McAfee

We are sorry for the inconvenience. When you turn off the Anti-Spam feature for your email apps, the Anti-Spam folder isn’t removed.

To remove the Anti-Spam folder, you must uninstall your McAfee security software using the standard "Windows Add/Remove Programs" process. To learn more, see TS101331 - How to remove McAfee products from a PC that runs Windows.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support

 

Regards,
Edward Franso

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Edward_Franso
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Moderator
Message 2 of 2
‎11-02-2022 11:06 AM

Re: Turn off McAfee Anti-Spam in Outlook. McAfee is not installed on pc. Please help

Jump to solution

Hi  @afinn250 

Greetings from McAfee

We are sorry for the inconvenience. When you turn off the Anti-Spam feature for your email apps, the Anti-Spam folder isn’t removed.

To remove the Anti-Spam folder, you must uninstall your McAfee security software using the standard "Windows Add/Remove Programs" process. To learn more, see TS101331 - How to remove McAfee products from a PC that runs Windows.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support

 

Regards,
Edward Franso

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