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cfy0217
Former Member
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Message 1 of 4

Scan won't register???

I ran my normal scan today and it said there were no issues with my computer but it the latest scan does not register in the scan inforamtion box. Why is that? Can some help?

3 Replies
Dinz
Former Member
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Message 2 of 4

Re: Scan won't register???

Hi cfy0217,

Could you please check if the system date and time set right by clicking on the clock onto your right bottom on the screen.
Also , let us know some of the below information ;

What is the PC’s operating system ?
Did you previously have / Do you currently have any other security software on the PC ?
Please update us with the version of your Virus scan and DAT version : Open security center > Click on About

Regards,

cfy0217
Former Member
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Message 3 of 4

Re: Scan won't register???

Thanks for answering. It works now. I think it was a server problem. All is well.

Dinz
Former Member
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Message 4 of 4

Re: Scan won't register???

You are welcome  Glad to know you are OK now .

Cheers,

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