Hello my name is Kans, I got my subscription renewal yesterday, but unfortunately , I am no longer using your product , also I tried to contact the number , no one responded during 2 hours ( My call back number is 929-231-9554), I would like to get refund for my renewal , Thank you! Looking forward to text from you
Hi @Kanstantsin
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
hello,
to access private message sent by moderator do as follows;
if you are logged in to this community you will see an envelop/mailicon next to your username right upperside.
if you click on this envelop/mailicon you will see the private message overthere.
click on message to open and below of openend message is a reply button ect.
if you don't see this envelop/mailicon try using Edge or Firefox browser.
hope this helps ?
greetings
Hi @Kanstantsin
Greetings from McAfee.
As we discussed, we have initiated the refund from our end.
Regards,
Krishnamanikandan KS
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