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Golfdog333
Contributor III
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Message 11 of 19

Re: Refund

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Look for The European Consumer Center, Slovakia Division

Mariak
Contributor
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Message 12 of 19

Re: Refund

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The phone you are providing to request a refund for overseas customer ( a UK number) DOES NOT WORK. Its illegal to put obstacles to the refund process and I will report to the relevant authorities unless you contact me and resolve the matter immediately. I also want to delete my account and payment info and thats impossible as well

Golfdog333
Contributor III
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Message 13 of 19

Re: Refund

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What is your location?

MaHlongwane
Contributor II
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Message 14 of 19

Re: Refund

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Exactly what should be done for us to receive our refunds? The number you are giving us is not working:litter_in_bin_sign::litter_in_bin_sign: you don’t even have an email for customer care this is bull**bleep** i wish i never fell for this antivirus

rseg4763
Contributor II
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Message 15 of 19

Re: Refund

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The same happens in Canada......no possible way to contact anyone.......some are already talking about a class action in our country

evri
Contributor II
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Message 16 of 19

Re: Refund

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I have the same problem. I am fron Greece and there is no way to call to those numbers. i tried to pay a bill, and realized i didn't have any money. Give me at least an email adress to communicate

Re: Refund

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Hi @MaHlongwane 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Edward Franso

mazilu
Contributor
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Message 18 of 19

Re: Refund

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The same situation here. I cannot contact anybody to ask for a refund. Please send me a message privately and give my money back.
Mal2
Contributor
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Message 19 of 19

Re: Refund

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Hi

I call support line to ask for refund and no one pick up the call.

Please contact me and refund for the auto renewal subscriptions. Thanks.

 

Best Regards

 

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