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BT
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Message 1 of 7

I am trying to request a refund; however, the Customer Support page is blank with the only option being a Feedback section. How can I claim a refund?

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Kumar_suman
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Message 2 of 7

Re: Refund

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Hi @BT ,

Greetings from Mcafee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 0800 028 7581 (UK).

Regards,

'Kumar

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6 Replies
Kumar_suman
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Message 2 of 7

Re: Refund

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Hi @BT ,

Greetings from Mcafee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 0800 028 7581 (UK).

Regards,

'Kumar

bbatzolboo
Contributor II
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Message 3 of 7

Re: Refund

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Same here. 

MostafaYassin
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Message 4 of 7

Re: Refund

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I have same error

kindly assist to refund my 2 subscriptions

Manuel4
Contributor II
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Message 5 of 7

Re: Refund

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@Kumar_suman Hello. I have same problem. Just now I bought a subscription that I don't need. I have a subscription already. I'm just trying to add a device with the subscription I have. I live in a Caribbean island Puerto Rico. Is this support number free? I believe that McAfee is a serious company and my devices are really being protected. This blank pages situation worries me greatly. Again is this telephone number you gave is free? 

Shielita
Contributor II
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Message 6 of 7

Re: Refund

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Hello. Can you also help me on how to request a refund for auto renewal of subscription? unable to contact provided contact details by support team due to my location. Thank you!

Golfdog333
Contributor III
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Message 7 of 7

Re: Refund

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For everyone posting with similar issues regarding refunds, please post your general locations.  I am working on a project that may bring some action against McAfee for their business practices.  I have submitted it to The U.S. Federal Trade Commission, and one Consumer Protection Division with the State Attorney General.  I also have contacts in another state attorney general, department of commerce and department of revenue who are interested in McAfee’s business practices.  They seem interested after the Competition and Markets Authority in the UK found McAfee’s renewal and refund practices were illegal.  Class action status is possible according to my legal advisor.

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