×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
AnjaLee
Contributor
Message 1 of 2

Refund request

Jump to solution

Hello!

I ordered my McAfee license March 2021. Perhaps due to a timeout error, I accidentally got two licenses although I need only one. I payed the first year for two licenses, but do not want to pay any more. Unfortunately I forgot to cancel the re-newation of the other license and now it is automatically charged. Can I get refund?

1 Solution

Accepted Solutions
Edward_Franso
Moderator
Moderator
Message 2 of 2

Re: Refund request

Jump to solution

Hi @AnjaLee 

 

Greetings from McAfee.

 

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

 

McAfee Consumer Support

 

Regards,

Edward Franso

View solution in original post

1 Reply
Edward_Franso
Moderator
Moderator
Message 2 of 2

Re: Refund request

Jump to solution

Hi @AnjaLee 

 

Greetings from McAfee.

 

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

 

McAfee Consumer Support

 

Regards,

Edward Franso

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community