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NotAntanas
Contributor
Message 1 of 5

Refund request!!!

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Hello. 

I am here to ask for a refund. 

Last year, I bought a subscription for 1 year.  I didn't know that it had auto renewal, so it automatically took money from my card. I didn't realize that I got a letter for the renewal of my subscription.

I would like to get a refund and cancel my subscription.

 

1 Solution

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Smita_Kumari
Moderator
Moderator
Message 3 of 5

Re: Refund request!!!

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Hi @NotAntanas ,

As we discussed, we have initiated the refund from our end.

Your refund order number is CS2956482900 and it will take 5 to 7 business days to process the refund.

Regards,
Smita

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4 Replies
Smita_Kumari
Moderator
Moderator
Message 2 of 5

Re: Refund request!!!

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hi @NotAntanas 

We are sorry for the inconvenience caused. We have sent you a private message. Kindly check and respond to it.

Regards,

smita kumari,

 

Smita_Kumari
Moderator
Moderator
Message 3 of 5

Re: Refund request!!!

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Hi @NotAntanas ,

As we discussed, we have initiated the refund from our end.

Your refund order number is CS2956482900 and it will take 5 to 7 business days to process the refund.

Regards,
Smita

NotAntanas
Contributor
Message 4 of 5

Re: Refund request!!!

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Thank you for your help. 

I will get in contact when I will receive the payment.

Thank you once again

NotAntanas
Contributor
Message 5 of 5

Re: Refund request!!!

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Hello once again

I have received the refund

I am very grateful for all your help

Good luck

 

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