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marekbanom
Contributor
Message 1 of 6

Refund Request

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Hello,

I  would like to refund request. I canceled the auto-renewal, but I was still charged. I would like to call in person, but my English is not good.

Thank you.

Marek Banom 

2 Solutions

Accepted Solutions
Hari_durairaj
Moderator
Moderator
Message 2 of 6

Re: Refund Request

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Hi @marekbanom 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.
McAfee Consumer Support - https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Hari

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Hari_durairaj
Moderator
Moderator
Message 4 of 6

Re: Refund Request

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Hi @marekbanom 

Greetings from McAfee

Kindly contact the chat support using below link for assistance. 

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

View solution in original post

5 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 6

Re: Refund Request

Jump to solution

Hi @marekbanom 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support on 1-866-622-3911 or connect using the below link.
McAfee Consumer Support - https://service.mcafee.com/?page=shell&shell=contact-support

Regards,
Hari

marekbanom
Contributor
Message 3 of 6

Re: Refund Request

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Hi @Hari_durairaj 

thank you for quick answer. 

 

Is it possible other way than contact by phone? How I wrote my english is not good so I prefer online contact - chat here or email.

Thanks

BM 

Hari_durairaj
Moderator
Moderator
Message 4 of 6

Re: Refund Request

Jump to solution

Hi @marekbanom 

Greetings from McAfee

Kindly contact the chat support using below link for assistance. 

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

yasmin
Contributor
Message 5 of 6

Re: Refund Request

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I haven’t been able to get any one from customer service. I got autorenewed and want a refund.
kago
Contributor
Message 6 of 6

Re: Refund Request

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Can i please have my refund you charged me a lot of money from what we agreed on 

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