Hello I am writting here because my lap top came with mcafe subscription i never used it nor i needed it now after a year i was billed almost 80€ which is all of the money i had i have no money to buy food now i wasn't even notified it is gonna expire or anything please give me back my money i don't need antivirus stuff i need food pleasseeeeee
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Hi @Wasabee2002 ,
Regards from Mcafee. I have sent you a private message. Kindly revert back with the required details to help you regarding the refund.
Regards,
Kumar
Hi @Wasabee2002 ,
Regards from Mcafee. As per our discussion on call, we have initiated the refund for you and your refund Order number is CS2909224048.
Regards,
Kumar
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Hi @Wasabee2002 ,
Regards from McAfee. We're sorry to inform you that we don't have an option to initiate refunds through the community, so we recommend that you contact support on +353 160 155 80(Ireland)/0800 028 7581(UK) or you can contact chat support using the link below. Make sure you have your order confirmation number or your registered email address when you contact support to find your account.
Support Link: McAfee Consumer Support
Regards
Kumar
The phone numbers doesn't work im from Latvia and i tried to call it... it said the number you have dialed doesn't exist
hello,
i have checked phonenumber for support Ireland and received the number that the mcafee mod posted in answer.
namely;
+353 160 155 80(Ireland
did you add country code before the number and tried during workingdays at office hours to call ?
there is no chat option unfortunate that came up i noticed.
hope you can get contact.
greetings
The thing is i can't call foreign numbers !!
Hi,
okidokie,
i am a normal mcafee user like yourself and trying to help.
i have no more option unfortunate and will try to ask a mod for furter assistance.
hope there comes a response for you soon.
greetings
hello @Kumar_suman
can you assist this person since the person can not call foreign numbers and chat option is not available for Ireland.
greetings
Hi @Wasabee2002 ,
Regards from Mcafee. I have sent you a private message. Kindly revert back with the required details to help you regarding the refund.
Regards,
Kumar
Hi @Wasabee2002 ,
Regards from Mcafee. As per our discussion on call, we have initiated the refund for you and your refund Order number is CS2909224048.
Regards,
Kumar
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
I bought his subscription once. After that I never responded to renewals. Later received email saying my credit card expired. I NEVER GAVE THEM MY NEW CC NUMBER. Never again downloaded or installed. Started at 34 dollars to 89 dollars being charged on my credit card without my permission. Never Authorized the service. They send you emails YOU CANNOT RESPOND TO. Called today and they admitted I did not have the service on my computer yet continued to charge me. Will have to send a complaint to the Federal Trade Commission. Very sad these companies have to defraud people. I surely would like to know how thay got me new CC number. Will have to also open a Fraud case with the bank.
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